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This page contains answers to our most Frequently Asked Questions (FAQ) in PDF format. Please select the format that best meets your needs.

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Accessing the Site / Your Account

  • How to Sign In (PDF Icon PDF)

  • Update Your Email Address (PDF Icon PDF)

  • Reset a Forgotten Password (PDF Icon PDF)

  • Change Your Password (PDF Icon PDF)

  • Create an Account (PDF icon PDF)

  • Change Your Location (PDF Icon PDF)


Finding and Registering for a Session

  • Searching for Sessions (PDF Icon PDF)

  • Setting Subscription Alerts (PDF Icon PDF)

  • Register for a Session(PDF Icon PDF)

  • Group Registration (PDF Icon PDF)

  • Sessions with a Waiting List(PDF Icon PDF)


Registrations/ Certificates / Evaluations

  • My Account(PDF Icon PDF)

  • Cancel a Registration (PDF Icon PDF)

  • Change a Registration (PDF Icon PDF)

  • Get Your Certificate (PDF icon PDF)

  • Complete an Evaluation (PDF icon PDF)

  • View Your Transcript (PDF Icon PDF)

  • Missing Sessions from Transcript (PDF Icon PDF)

  • Adding Multi Day Events to Outlook (PDF Icon PDF)


Online Sessions

  • About Online Sessions (PDF Icon PDF)

  • Playing Courses (PDF Icon PDF)

  • Evaluations (PDF Icon PDF)

  • Get Your Certificate (PDF icon PDF)


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If you have a problem or question not answered on this page, please contact us at




Mailing Address: P.O. Box 769 Florence, AZ 85132
Physical Address: 1400 N. Eleven Mile Corner Rd. Casa Grande, AZ 85194