Help & How-To

This page contains answers to our most Frequently Asked Questions (FAQ) in PDF format. Please select the format that best meets your needs.

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Accessing the Site / Your Account

  • How to Sign In (PDF Icon PDF)

  • Update Your Email Address (PDF Icon PDF)

  • Reset a Forgotten Password (PDF Icon PDF)

  • Change Your Password (PDF Icon PDF)

  • Create an Account (PDF icon PDF)

  • Change Your Location (PDF Icon PDF)


Finding and Registering for a Session

  • Searching for Sessions (PDF Icon PDF)

  • Setting Subscription Alerts (PDF Icon PDF)

  • Register for a Session(PDF Icon PDF)

  • Group Registration (PDF Icon PDF)

  • Sessions with a Waiting List(PDF Icon PDF)


Registrations/ Certificates / Evaluations

  • My Account(PDF Icon PDF)

  • Cancel a Registration (PDF Icon PDF)

  • Change a Registration (PDF Icon PDF)

  • Get Your Certificate (PDF icon PDF)

  • Complete an Evaluation (PDF icon PDF)

  • View Your Transcript (PDF Icon PDF)

  • Missing Sessions from Transcript (PDF Icon PDF)

  • Adding Multi Day Events to Outlook (PDF Icon PDF)


Online Sessions

  • About Online Sessions (PDF Icon PDF)

  • Playing Courses (PDF Icon PDF)

  • Evaluations (PDF Icon PDF)

  • Get Your Certificate (PDF icon PDF)


Question not listed?

If you have a problem or question not answered on this page, please contact us at
Smoky Hill Education Service Center
Salina Office
Hays Office
605 E. Crawford St.
2707 Vine St., Ste. 17
Salina, KS 67401
Hays, KS 67601
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