What Is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results.
What Does Crucial Conversations Training Teach? Crucial Conversations teaches participants how to:
- Speak persuasively, not abrasively
- Foster teamwork and better decision making
- Build acceptance rather than resistance
- Resolve individual and group disagreements
This training utilizes VitalSmarts, LC materials which are developed and designed to teach skills for creating alignments and agreements. Digital materials and resources are provided in this training. This course will be a Live Online event. Virtual, instructor-led training will be in 5 spaced modules (5, 2-hour sessions).