Crucial Conversations for Accountability (formerly "Crucial Accountability") teaches a straightforward, step-by-step process for identifying and resolving
performance gaps, strengthening accountability, eliminating inconsistency, and reducing
resentment. Crucial Accountability provides a methodology for effectively holding others accountable that’s based on
more than twenty-five years of research. Anyone who relies
on the efforts of others to get things done will benefit from attending
Crucial Accountability.
What Does The Training Teach?
Crucial Accountability provides a methodology for effectively holding others accountable that’s based on
more than twenty-five years of research.
- Hold anyone accountable—no matter the person’s power, position,
or temperament.
- Master performance discussions—get positive results and maintain
good relationships.
- Motivate others without using power—clearly and concisely
explain specific, natural consequences, and permanently resolve
problems.
- Manage projects without taking over—creatively help others avoid
excuses, keep projects on track, and resolve performance barriers.
- Move to action—agree on a plan, follow up, engage in good reporting
practices, and manage new expectations.
This training utilizes Crucial Learning (formerly known as VitalSmarts) materials which are developed and designed to teach skills for creating alignments and agreements. Materials and resources provided in this training are partially funded by state and federal grants. This course will be a Live Online event.