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Child Nutrition: Virtual Summer Workshop - 2020
Customer Service - Professional Standards 4130




This workshop is open to School Nutrition Professionals and Nutrition Staff Members . A variety of sessions will be offered to provide continuing education relevant to fulfill the Professional Standards annual training hour requirements. Professional Standards for school nutrition professionals and nutrition staff members is key to the provisions of the "Healthy, Hunger-Free Kids Act of 2010 (HHFKA). The final rule, published March 2 2015." 


Important Session Information:


This course helps participants to recognize the importance of good customer service. Learning our customers and identifying factors that influence them will guarantee loyal customers. Techniques of how to successfully handle a complaint will be discussed.

This is an online session led by an Instructor with 3 hours of instruction time. To participate, a computer set-up must include internet and camera capabilities. Participants will receive a ZOOM link to join the session at least 24 hours prior to the session date. Check “My Account” on the registration page to ensure your email address in the ESC6 registration system is correct. Recommendation: check in at 8:45 am in order to begin at 9 am.

Registration for this session has ended

Session ID:
388760
Credits Available:
(3) Professional Standards-CN
 
Fee:
$0.00
Contact Person:
Julie Smith
Audience:
Child Nutrition Assistant Managers, Child Nutrition Directors/Supervisors, Child Nutrition Staff
 
Date Time Location
7/22/2020 8:45 AM - 12:00 PM Zoom-Online Only



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