Prevent front desk violence, handle emergencies and be prepared for any situation. This training will include critical, up-to-the-minute information you need to know. In one intensive, fast-paced day, you will learn:
- Security measures to increase front desk safety
- How to assess your front desk area & eliminate dangerous situations
- What to do when worst-case scenarios become real
- How to handle emergencies while keeping yourself and others safe
- The warning signs to help identify those who may pose a threat to you or your school
- The best ways to respond when emergencies arise
- How to ensure that emergency policies and procedures are up to par
- Critical communication skills no front desk professional should be without
- How to manage visitors, packages, phone calls, etc, while being pulled in different directions