Customer Service in Education
With families at the forefront of education, it is our job as educators to deliver exceptional customer service that fosters a positive school culture. This online session challenges school and LEA administrators, leadership teams, teachers, federal programs staff, counselors, PFE coordinators/liaisons, and ESC staff to evaluate their organizational climate as it relates to the “customer.” Through focused online modules and self-paced application exercises, attendees will learn actionable ways to improve relationships, boost parent and family engagement, and positively impact student success through outstanding customer service.
Brought to you by the Title I, Part A Parent and Family Engagement Statewide Initiative