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Be A Customer Service Superhero
Customer Service for Clerical Staff




This is a 4-Part Series: The service that your customers receive from the moment they walk into the office determines their impression of your school that can be long lasting. Being a Customer Service Superhero is the concept of “excellence in customer service,” which is based on the idea of individual staff members swooping in to save customers, going “above and beyond,” creating “wow moments,” and being “customer service heroes.” Come ready to add tools to your tool belt in how to provide customer service that puts your school "in a League of their own"!!

Important Session Information:


THIS IS A 4-PART SERIES:

DAY 1 ON 8/9/23 - Introduction to "Superhero Customer Service in School

DAY 2 ON 9/28/23 - Practical Tips for Providing "Superhero Customer Service"

DAY 3 ON 11/9/23 - Let's Meet Fred - one person's perspective on providing "Superhero Customer Service"

DAY 4 ON 2/1/24 - What Have We Learned about "Superhero Customer Service"

THE $300 FEE COVERS ALL 4 DAYS FOR NON-TAILOR MADE DISTRICTS. THE FEE IS $150 FOR ALL 4 DAYS FOR TAILOR MADE DISTRICTS.

Registration ends at 12:00 AM on Wednesday, August 9, 2023
 
Session ID:
508827
Credits Available:
(12) CPE
(12) Contact Hours
In Person Seats Filled:
0 / 100
Fee:
$300.00
Contact Person:
Kristina Brunson
Instructor(s):
Kristina Brunson
Date Time Location
8/9/2023 9:00 AM - 12:00 PM Conf Rm CD
9/28/2023 9:00 AM - 12:00 PM Conf Rm CD
11/9/2023 9:00 AM - 12:00 PM Conf Rm CD
2/1/2024 9:00 AM - 12:00 PM Conf Rm CD
Venue Type:
In Person

  2811 Laforce Boulevard Midland,TX 79706